Privacy Policy - iSTYLE

Privacy Policy

This Privacy Policy (“Policy”) applies to services provided by “Ars-Pet” LLC, hereafter «iSTYLE». (“we”, “us”, or “Company”) and our website, mobile app, or other platform (collectively, the “Services”) explains what information we collect from users of our Services (a “user”, “you”, or “your”), including information that may be used to personally identify you (“Personal Information”) and how we use it.  We respect your privacy and recognize your need for appropriate protection and management of your personal data that you have directly and voluntarily entrusted us. We have developed this Privacy Policy in order to protect your personal data in accordance with the National Laws and International Conventions. As your privacy is important to us, we encourage you to read the details below. This Policy applies to any user or visitor to or user of our Services. We will be the controller of your personal data provided to, or collected by or for, or processed in connection with, our Services.

Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to “any information, whether recorded in a material from or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual”.

This Privacy Policy tells you how we process (meaning, how we collect, use, share, and retain) and protect your personal data. It also tells you what steps you can take if you want us to change how we use your personal data, or if you want us to stop using your personal data.


  1. What type of personal data we collect?


The common type of data collected by «iSTYLE» from you, generally includes the following:

  • Basic personal information such as full name, nickname, home addresses/billing address/shipping address, e-mail address, employment information, telephone, other personal contact numbers, username and password;
  • Sensitive personal information such as age, nationality, marital status, gender, health, education and government issued identification document which includes, but not limited to identity (ID) cards, licenses, social security number;
  • Employment record such as educational background, employment history, certifications, trainings attended, resume and income information of your previous jobs; and
  • Financial details such as credit history, bank account, credit card, and debit card information you have provided as a result of our transaction.

Please note that you are responsible for ensuring that all such personal data you submit is accurate, complete and up-to-date.








  1. What Personal Data do we gather about you and how do we collect it?


We collect information from and about you as described in the following categories:


Contact informationThis includes your name and street address. It also includes your phone number and email address.

Demographic informationWe may collect information like your gender, age, or birth date. We may also collect your zip code and location.

Feedback information This includes any information you voluntarily share with us about your experience with our products or services.

Site Usage informationIf you use our website, we may collect information about the browser you are using. We may look at what site you came from, or what site you visit when you leave us. We may collect information about how long you stay on the site and the content you view. We may collect IP addresses. We may also collect device identifiers. This might include your operating system.



  1. How Do We Use The Information We Collect?


    To enable us to comply with our corporate policies with respect to our customers, as well as with regulatory requirements being observed by us, it is important that we collect, use, store and retain your personal data when it is reasonable and necessary for a declared and specific purpose.

In general, we are using your data for any of the following purposes:



  • To provide information about our products and services which may be of interest to you;
  • To take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers;


  • To conduct research and analysis (through surveys or polls) in order to improve customer experience/satisfaction;
  • To respond to specific complaints, enquiries, requests or manage future interactive user function it may be necessary to ask for personal information;
  • To provide customer care activities, monitor our quality and security, and provide services timely and efficiently;
  • To generate statistical insights;
  • To comply with legal and regulatory requirements or obligations; and,
  • To perform such other processing or disclosure that may be required under law or regulations.


  1. How we collect, acquire or generate your data?


We collect data when you:


  • Create a user profile/register in our website, mobile app or other platform;
  • Submit a proposal and related business documents;
  • Fill-out our forms and submit necessary documents;
  • Submit information through any form on our digital platforms or contact us through any of our social media accounts;
  • Purchase or avail of any of our products and promos;
  • Respond to surveys, promotions, and other marketing and sales initiatives; 
  • Provide personal information in relation to inquiries, requests, and complaints
  • Subscribe to our newsletter by indicating your email address;
  • Disclose your personal information through phone calls, emails, SMSs or verbal communication with our authorized representatives.
  1. How we protect your personal data?


We take reasonable steps to make sure that your personal data we collect, use or disclose are accurate, complete, and up-to-date. We strictly enforce our Privacy Policy and we have implemented technological, organizational and physical security measures to protect your personal data that we hold, from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put in effect safeguards such as the following:

  • We restrict access to your personal data only to qualified and authorized personnel who hold your personal data with strict confidentiality.
  • Any personal data that you provide on this Site is initially processed and stored by «iSTYLE». Using a secured connection, only authorized «iSTYLE» personnel can then access and download your personal data from the system.
  • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign-off when finished using a shared computer.



  1. What about the links to third-party websites?


We do not provide any personal data to third party websites or advertisers, and therefore, we will not accept responsibility for their privacy practices. «iSTYLE»’s Privacy Policy does not apply to such other sites or to the use that those entities make of your information. We have no control over the content displayed on such sites, nor over the measures, if any, that are taken by such sites to protect the privacy of your information.


  1. Who we share your personal data with?

As a general rule, we do not share your data to third party except in limited circumstances as noted below:

By giving your consent, you authorize us to disclose your personal data to accredited/affiliated third parties or independent/non-affiliated third parties, whether local or foreign in any of the following circumstances:

  • As necessary for the proper execution of processes related to the declared purposes in this Privacy Policy.
  • The use or disclosure is reasonably necessary, required or authorized by or under law (such as for criminal investigation, as requested by court of law).

This means we might provide your personal data to the following:

  • Our affiliates, subsidiaries, partner companies, organizations, or agencies including their sub-contractors or prospective business partners that act as our service providers and contractors;
  • Law enforcement and government agencies;
  • All third parties with which we share this personal data are required to use your personal data in a manner that is consistent with this Privacy Policy.

However, these companies may only use such personal data for the purposes disclosed in this Privacy Policy and may not use it for any other purpose.


  1. Where and how long do we keep your personal data?


In general, the data will be kept in accordance with the following retention standards:

  1. If the data subject has an existing contract and transaction with «iSTYLE», information will be retained all throughout the contract period and 2 years after its completion.
  2. If the data subject has no existing contract but has existing transaction with «iSTYLE», information will be retained during the transaction and 2 years after its fulfillment.
  3. If the data subject has no existing contract and transaction with «iSTYLE», information will be retained for a retention period of 2

Data collected will be retained in accordance with retention limit set by «iSTYLE» standards, industry standards and laws and regulations, unless you request your data to be deleted in our database immediately. Once deleted, the data will be completely removed from all the storage location.


  1. What if there are changes in our Privacy Policy?


From time to time, it may be necessary for «iSTYLE» to change this Privacy Policy. If we change our Privacy Policy, we will post the revised version here and it will take effect immediately, so we suggest that you check here periodically for the most up-to-date version of our Privacy Policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected personal data without obtaining your consent, unless required by law.


  1. How you can access, correct and update the personal data we have about you?


To exercise your rights which include right to access, modify, erase and object to processing your personal data within a reasonable time after such request or should you have any inquiries, feedbacks on this Privacy Policy, and/or complaints to «iSTYLE», you may reach us through our “Contact” menu in following website.